PCOT combines digital support and therapy to help you maintain independence and manage your health.
What will I need?
To use the NHS Connect Me PCOT Service, you will need:
- A smartphone or tablet with the My Inhealthcare app
- An email address or mobile number
- Your CHI number (found on your referral letter)
How to use the NHS Connect Me PCOT Pathway
- You’ll be referred to the PCOT service by your GP, via self-referral, or by contacting the service directly.
- A healthcare professional will enrol you on the Connect Me platform and activate the PCOT service for you.
- You’ll receive an email or text with instructions to access the My Inhealthcare app.
- Turn on notifications so you receive questionnaires and messages from your clinician.
For more help and tutorial videos, visit Connect Me – Digital Services and Innovation
What does the service do?
- Sends you an initial screening questionnaire to assess your needs and guide your care pathway.
- If needed, sends pre-appointment and ongoing questionnaires to monitor progress and support therapy.
- Provides targeted information and resources to help you self-manage your condition.
- Enables your Occupational Therapist to view your answers and personalise your care.
- Allows two-way secure messaging between you and your clinician.
What happens with my results?
Your occupational therapy team reviews your questionnaire responses to:
- Decide if you need an appointment or referral
- Tailor your therapy plan
- Track your progress
Your responses and clinician notes form part of your clinical record. You can access these through the Inhealthcare platform.
What else should I know?
You can opt out at any time via the “Opt Out” option in the app.
Please note: This is not an emergency service. If you need urgent help, contact your GP, NHS 24 on 111, or call 999 in an emergency.